In order to process and execute your order(s) we use the following data:

  • Name and address
  • Telephone number
  • Billing and delivery address(es)
  • Email address
  • Payment details (captured securely via Stripe)

This usage is compliant with the General Data Protection Regulation.

Stripe
We accept payments using major credit and debit cards on our website. Payments are collected securely via Stripe.com, our dedicated payment gateway. This means that your payment details are not stored on our servers and are handled in a secure and correct manor.

Customer user accounts
Whilst using our website, you may either checkout as a guest or you can create a customer account. Customer accounts will allow you to see your previous orders. Some of your basic details can be saved on the account at your discretion, such as billing and shipping addresses, email address and telephone number. You can request to close your customer account at any time and details are stored securely and not shared with any 3rd party.

Wild Side – Members exclusive mailing list.
Customers on our ‘Wild Side’ members mailing list will be sent occasional emails with special offers, products, discounts, competitions and more. Our mailing list is stored securely at mailchimp.com. Customers on this mailing list can unsubscribe at any time using the link at the footer of the email. We store name, email address and your product interest preference. Our mailing list data is never shared with any 3rd party.

Essential communication
We may use the data provided by you to communicate with you about the status of your order/return and/or any issues pertaining to the fulfilment of your order and processing of your payment. After your registration we will retain the only the data you personally share with us, mainly your name, address and email address.

Cookies
In order to provide you with optimum service we may use cookies. Cookies are small text files that can be read by a webserver in the domain that put the cookie on your hard drive. Cookies are used to store your preferences and settings. We use analytical cookies and advertising/social media cookies to better understand your behaviour on our website and optimise your experience on our website. The main cookies we use are essential ecommerce cookies to run the shopping cart plus Facebook Pixel, Google Analytics. Our cookiebot.com consent box which shows on your first visit will allow you to opt in and out of selected cookies.

Google Analytics
To compile analytics, such as how often users visit our website and what pages they visit when they do so, we use Google Analytics. Google Analytics collects the IP address assigned to you on the date you visit the website. We only use the information we obtain from Google Analytics to maintain and improve our website’s technical performance and optimise the experience for our users.

Third-party Websites
This statement is not applicable to third-party websites connected to this website through links. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner. We recommend you read these websites’ privacy statements before making use of these websites.

Security
We take security measures to reduce misuse of and unauthorised access to personal data. We do keep statistics on our website, giving us access to generic user data. However, we only access individual data insofar as necessary for the purposes set out in this statement.

Your rights include the right to :

  • Request access to your personal data.
  • Request an electronic copy of your personal data.
  • Correct your personal data.
  • Object to our processing of your data.
  • Restrict how we process your personal data.
  • Ask us to delete your personal data.
  • Revoke your consent.

Changes to this Privacy Policy
We reserve the right to modify this statement at all times. Please contact us if you have any questions with regards to our privacy policy.

Dated 28th September 2022